CPlanner

Help center

Support that gets you unstuck

Tell us what happened, what you expected, and which workspace or connection is affected.

Last updated: 2026-07-14

Start with Contact support or review the security guidance.

Account and billing

For sign-in, credits, invoices, or subscription questions, include the email on the account and a payment receipt number. Do not include card numbers.

Connected platforms

For OAuth or publishing issues, include the provider, the connection status shown in Accounts, the approximate time, and the error message. We will never ask you to paste a token or webhook URL.

Content and AI

AI output can be incorrect. Include the prompt, the model/provider selected, and the result you want corrected. Remove confidential customer data before sending examples.

Questions? Email support@cplanner.com.